IT Support Insights
Making IT support services and technology make sense
Keeping it Real: The Consequences of Not Having Automatic Backup
Data is the backbone of any modern business, driving decisions, operations, and growth. Yet, the simpact of not having automatic data and file backup in place can expose a company to significant risks. From accidental deletions and hardware failures to cyberattacks...
Why Automatic Backup is Essential for Businesses
Imagine losing access to all your critical business data overnight – client records, financial information, or project files, gone in an instant. For many businesses, this scenario could spell disaster, yet it’s a risk that’s often overlooked until it’s too late....
Cyber security best practices for SMBs in 2025
Operating in an unpredictable world can expose businesses to numerous risks, especially when it comes to the protection of sensitive data. SMEs (small and medium-sized enterprises) face unique challenges due to their limited access to resources and expertise, leaving...
Access the Latest Business Tech with Interest-Free Leasing
Technology as a Service (TaaS) is a forward-thinking approach that is reshaping the way businesses handle their IT requirements. By opting for a leasing model rather than outright purchase when it comes to sourcing new business devices (such as laptops, desktops and...
The future of IT support: 2025 and beyond
IT support has changed over the past few years and continues to change at speed. As this blog will detail, advancements in technology, the change in organisational requirements placed on IT teams, user experience and cost are factors that businesses have to contend...
Microsoft Teams: top tips for better virtual meetings
In recent years, virtual meetings have become a staple in how we communicate, and with over 90% of UK businesses using Teams, it’s clear that the Microsoft app is the first choice when it comes to online collaboration. Microsoft Teams is packed with features to make...
How to build a cybersecurity strategy for your small business
Let’s face it, the phrase ‘cyber security’ might not conjure up much excitement, but it’s one of those things that small businesses simply can’t ignore. After all, cybercriminals don’t just go after the big multinationals—they love targeting small and medium-sized...
How to boost your client relationships with Dynamics 365
Strong client relationships are at the heart of any successful B2B brand. With customer expectations higher than ever, staying connected, responsive, and personal is key. This is where Microsoft Dynamics 365 steps in—an all-in-one CRM solution designed to help you...
How to use Microsoft Copilot in Excel: data analysis made easy
Microsoft Excel has been around for donkey’s years, and despite being a massively useful tool, by now plenty of us have experienced that feeling of being knee-deep in spreadsheets, trying to make sense of seemingly endless rows of data. However, making sense of...
Why customer service matters even more in outsourced IT support
Let’s face it – IT support can make or break your working day. We’ve all felt that feeling of frustration when something crashes, freezes, or outright refuses to work, leaving you stuck and unable to do your job. Outsourcing your IT support provides access to a team...
Cyber security myth busters: seven common misconceptions debunked
With cyber attacks on the rise year after year, getting your business’s cyber security up to scratch is more important than ever. But despite growing awareness of the different kinds of cyber security threats lurking out there, there are still plenty of popular...
Top Dynamics 365 integrations you need to know about
If you’ve clicked on this blog, Dynamics 365 probably needs no introduction - you’ll likely already be familiar with how its powerful suite of business applications combine CRM and ERP capabilities to help organisations manage their customer relationships, streamline...
The future of outsourced IT support: top trends to look out for
Let’s face it – IT support has a bit of a reputation. People tend to think of it as the place you call when your computer starts making weird noises or your printer decides it’s on strike. Oh, and how could we forget that well-known catchphrase made infamous by The IT...
Who on Earth are we? Our Axon culture
At Axon, we believe in providing our clients with transformational technology – just the way they need it. With over 20 years of experience under our belt, we usually know what we’re talking about! Based in south Manchester, our team works remotely, but we make sure...
The top 10 Microsoft Copilot features business love using
Microsoft’s new AI assistant, Copilot, is transforming the way we interact with the tech giant’s extensive suite of software. If you’re always on the lookout for ways to boost your productivity, then Microsoft Copilot is what you’ve been searching for. The...
Cyber security 101: how to create (and remember) unbreakable passwords
Has your business ever used a password like ‘admin’, ‘123456’ or ‘password1’? If you’re still using basic passwords like these, you seriously need to step up your cyber security game. With cyber attacks on the rise and their methods becoming more sophisticated,...
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