IT support Macclesfield

Business IT support that makes sense

 Are you a Macclesfield business looking for a safe pair of hands when it comes to IT support? Well, you’ve come to the right place.

At Axon, we pride ourselves on providing excellent IT support to all sorts of businesses – from retail to manufacturing, non-profit to professional services. Our responsive IT support team are on hand to take away the stresses and pressures that come with having to deal with day-to-day IT issues, whilst trying to grow your business.

What’s more, we’re also well placed to advise on your how technology can support your business or organisation longer-term. What you get from working with us in an IT partner that gets under the skin of your business, understanding your challenges and advising how technology can help you to overcome them. 

All with a fixed fee monthly cost. No surprises. It makes sense.

Want to know more?

Make enquiry

Why should Macclesfield businesses outsource their IT support?

  • Take advantage of significant cost saving potential – hiring an effective internal IT team is expensive
  • You’ll gain access to industry IT experts in every field at no extra cost
  • You’ll have greater budget control – a flat per user fee, with no hidden costs
  • Complete peace of mind – trust that a resolution is at the end of the phone
  • Utilise our minds for out-of-the-box thinking – fresh ideas to enhance what you’re doing

Everything you need to keep your business’ IT running

Our managed IT support offering spans a wide range of services, enabling you to access everything you need to keep your teams productive, data secure and business moving.

Proactive monitoring and maintenance

We’ll ensure that your infrastructure is up-to-date and fit for purpose, spotting and dealing with issues before you even notice. The stability of your IT is a priority to us.

Responsive remote support

A quick turnaround in response times, meaning that when you have an IT-related issue, you can rest assured it will be resolved in the quickest possible timeframe by an IT support specialist.

Outsourced IT helpdesk

We know that everyday IT queries can provide distractions from more strategic IT jobs. Our IT help desk offering enables your team to come to us for basic IT troubleshooting issues.

Robust security

Keeping your data and systems secure from external threats is a priority for us, as it is for you. A cyber attack and poses serious disruption and financial and reputational risk.  We’ll ensure that we do everything in our control to keep them safe.

IT audits

As the saying goes, you don’t know what you don’t know. Our IT audits help you understand how to drive greater value from your investment in tech across areas such as Microsoft 365 licensing, Copilot and cloud, with suggestions on what to do next.

Experienced IT consultancy

Sometimes you just need a sounding board – an opportunity to talk about your problems with an experienced IT support team, who can advise on the best steps to take. We’re here to advise, challenge and support you with strategy and everyday queries.

IT strategy

Unless you live and breath technology, it’s difficult to make decisions on how your technology systems and infrastructure should develop as you grow. We’re on hand to support with that IT strategy, ensuring you implement what you need in the most cost-effective way.

IT support packages to suit every business in Macclesfield

Below you can find our core business IT support packages, starting from as little as £30 per user / per month. Not sure which package is right for you? Get in touch.

Standard IT Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

£30 per user / per month

Professional IT Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

IT Budget Planning

End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)

IT Documentation Management

Axon’s email Security Protection against advanced and malicious attacks (MSaaS)

Simulated Phishing Campaigns

Cyber Security Training

£35 per user / per month

Premium IT Support

Executive Reporting

Technology Business Reviews

Asset Management & Reporting

Unlimited Remote Support & Incident Management / End User Training

Office 365 User & Group Management

Azure & Office365 Tenant Management

Microsoft & 3rd Party Patch Management

Managed Anti-virus/Anti-Malware

IT Budget Planning

End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)

IT Documentation Management

Axon’s email Security Protection against advanced and malicious attacks (MSaaS)

Simulated Phishing Campaigns

Cyber Security Training

Virtual CIO

Business Continuity Planning

Management of Mobile Devices & Security Policies

Advanced Security Features & Spam Filtering

Scheduled Site Visits

Quarterly Business Reviews

£45 per user / per month

Are you looking for cost-effective IT support that makes financial, technical and strategic sense?

Contact us to discuss a range of IT support solutions for your business.

Let’s Talk Tech