IT
support
No-nonsense IT support
We understand the frustrations of downtime.
When there’s an issue, you need it solving quickly. Our experienced team know Microsoft 365 inside out. All our clients have access to the Axon Support Portal where tickets can easily be logged. Before you know it, the problem will be solved!
Better still, if you’re looking for fully managed IT support, we’ll help with your tech strategy. By collaborating on a tech roadmap for your business, you’ll pre-empt future problems and set your business up for maximum productivity.
Our knowledgeable support team will efficiently diagnose problems and fix them via remote one-to-one support, all based around our industry-leading support service level agreements (SLAs). 100% customer focused, the stats don’t lie: 98% of our support tickets are resolved within their SLA.
No-nonsense IT support
We understand the frustrations of downtime.
When there’s an issue, you need it solving quickly. Our experienced team know Microsoft 365 inside out. All our clients have access to the Axon Support Portal where tickets can easily be logged. Before you know it, the problem will be solved!
Better still, if you’re looking for fully managed IT support, we’ll help with your tech strategy. By collaborating on a tech roadmap for your business, you’ll pre-empt future problems and set your business up for maximum productivity.
Our knowledgeable support team will efficiently diagnose problems and fix them via remote one-to-one support, all based around our industry-leading support service level agreements (SLAs). 100% customer focused, the stats don’t lie: 98% of our support tickets are resolved within their SLA.
Here are some of the reasons that businesses decide to partner with us…
Their current IT provider is slow to respond
The business doesn’t have a documented IT strategy to support growth
There’s a lack of trust with their current IT provider
Concerns around current protection against cyber attacks
IT costs are increasing and unpredictable
Here are some of the reasons that businesses decide to partner with us…
Their current IT provider is slow to respond
The business doesn’t have a documented IT strategy to support growth
There’s a lack of trust with their current IT provider
Concerns around current protection against cyber attacks
IT costs are increasing and unpredictable
Which level of support would you like?
Standard Support
Executive Reporting
Technology Business Reviews
Asset Management & Reporting
Unlimited Remote Support & Incident Management / End User Training
Office 365 User & Group Management
Azure & Office365 Tenant Management
Microsoft & 3rd Party Patch Management
Managed Anti-virus/Anti-Malware
£25 per month
Professional Support
Executive Reporting
Technology Business Reviews
Asset Management & Reporting
Unlimited Remote Support & Incident Management / End User Training
Office 365 User & Group Management
Azure & Office365 Tenant Management
Microsoft & 3rd Party Patch Management
Managed Anti-virus/Anti-Malware
IT Budget Planning
End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)
IT Documentation Management
Axon’s email Security Protection against advanced and malicious attacks (MSaaS)
Simulated Phishing Campaigns
Cyber Security Training
£30 per month
Premium Support
Executive Reporting
Technology Business Reviews
Asset Management & Reporting
Unlimited Remote Support & Incident Management / End User Training
Office 365 User & Group Management
Azure & Office365 Tenant Management
Microsoft & 3rd Party Patch Management
Managed Anti-virus/Anti-Malware
IT Budget Planning
End User Office365 Training Program (Full ‘Bigger Brains’ training Portal)
IT Documentation Management
Axon’s email Security Protection against advanced and malicious attacks (MSaaS)
Simulated Phishing Campaigns
Cyber Security Training
Virtual CIO
Business Continuity Planning
Management of Mobile Devices & Security Policies
Advanced Security Features & Spam Filtering
Scheduled Site Visits
Quarterly Business Reviews
£45 per month
Microsoft 365: Do more with less
At Axon, we know that the needs of businesses in today’s digital landscape are constantly changing. That’s why our comprehensive range of Microsoft 365 packages are specifically designed to empower businesses to do more with less.
Here’s how you can unlock the true potential of Microsoft 365, and use it to take your business to the next level.
Looking for a trusted managed service provider?
Contact us to discuss a range of IT support solutions for your business.
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