How does Copilot work in Microsoft Teams?

In case you’re not up to speed, Teams is an all-in-one hub for collaboration and communication, with a myriad of new AI-powered features now being introduced thanks to Microsoft Copilot.

If your business is already using Teams, we’re giving the lowdown on how Copilot’s AI capabilities integrate. If you’re not on board with Teams just yet, stick around while we explain why we think making the switch this year is so important.

Your real-time meeting assistant

Capturing key points

Ever lose track of a meeting because you’re frantically trying to jot down everything? Copilot has you covered. It summarises key points, notes down what’s been said, and highlights areas of agreement or disagreement.

Keeping things on track

Let’s be honest – some meetings can be a drag. Copilot steps in with suggestions to keep things lively. You can ask it to submit questions to push the conversation forward, or even create a pros and cons list for discussed ideas. It’s designed to keep everyone engaged and on track.

Wrapping it up

As a meeting comes to an end Copilot provides a neat summary of key points and next steps. This ensures everyone leaves knowing exactly what to do next, so no more leaving a meeting wondering, “Wait, what was my action item again?”

Catch up on chats and channels

In chats

Copilot in Teams chats helps you get up to speed quickly by summarising key points and items from the conversation. Just open Copilot in a chat, and you can ask it for highlights from the past day, week, or month, or to summarise what a particular person said or what links were shared.

In channels

Similarly, in Teams channels, Copilot can provide highlights from conversations, list decisions made, and identify open items. This makes it easy to stay on top of long threads without having to scroll through endless pages of messages.

Why switch to Teams now?

From January 2027, traditional landline telephone connections will be replaced by Voice over Internet Protocol (VoIP) services as the UK’s telephone network goes digital.

With traditional PSTN landlines now on their last legs, it’s the perfect opportunity to get ahead of the game and make the switch now.

Microsoft Teams can be your trusty business telephone system for both internal and external landline calls, accessible from your desktop and mobile.

Microsoft Teams Phone service is here to help you modernise your voice calling systems. Don’t wait until the last minute; make the switch now and save yourself from potential headaches.

Want to get your organisation started with Teams? Axon IT can help you implement and optimise Microsoft Teams, ensuring your team is equipped with the essential tools they need. Click here to contact us.