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Backup and disaster recovery
Backup and disaster recovery
Protect your data, restore your systems and keep your business trading - even when things go wrong.
Backup and disaster recovery, done properly
Every business runs on data - customer records, financial systems, email, documents, line-of-business applications. When that data is lost or your systems go down, the cost is not just the outage itself. It is the lost revenue, the reputational damage and, increasingly, the regulatory consequences.
Axon helps UK SMBs design, run and test backup and disaster recovery services that actually work when they are needed. That means proper offsite backup, tested recovery procedures, and a clear plan for keeping the business trading if the worst happens.
We combine practical backup for Microsoft 365, servers, endpoints and business applications with disaster recovery planning that is sized to your business - not a template lifted off a shelf.
Disaster recovery planning
A disaster recovery plan is only as good as the thinking behind it. We work with you to define the two numbers that drive every recovery decision: your Recovery Time Objective (RTO) - how quickly critical systems must be back - and your Recovery Point Objective (RPO) - how much data loss the business can tolerate.
From there, we map your systems in priority order, document the steps to restore each one, identify who is responsible for what, and rehearse the plan so it is not the first time anyone has run it under pressure. We keep the plan alive as your business changes, rather than letting it drift into something that looks tidy on paper but will not hold up in a real incident.
Documented, tested plans
A written plan with clear roles, priorities and step-by-step recovery procedures - reviewed and rehearsed regularly.
RTO and RPO you can defend
Recovery targets sized to your business, not a generic template. Every critical system has a target and a route to meet it.
Cyber-aware recovery
Plans that account for ransomware and cyber incidents, including immutable backups and clean-room recovery.
Failover options that fit
From simple restore-in-place through to full failover to cloud-hosted infrastructure while your primary site is rebuilt.
Cloud backup and recovery
Local backups are not enough. If a ransomware attack, fire or flood takes out your primary site, backups sitting next to your live systems can go with them. Cloud backup and recovery keeps encrypted copies of your data safely offsite, so a single incident cannot take out both your data and your safety net.
We help you back up the systems your business actually depends on - Microsoft 365 (email, SharePoint, OneDrive, Teams), servers, endpoints, CRM and line-of-business applications - into secure cloud storage with the encryption, retention and immutability controls you need to recover cleanly, even from a ransomware event.
Recovery goes from single-file restore for the everyday mistakes, through whole-system recovery, up to full failover of production workloads into cloud-hosted infrastructure while your primary environment is brought back.
Business continuity
Business continuity is the wider question of how your business keeps trading through disruption - not just how quickly IT comes back. Disaster recovery is the IT engine that makes continuity possible. If systems, data and communications cannot be restored quickly, no continuity plan on paper will help.
We help you align IT recovery with the rest of your continuity thinking. That means understanding which business processes depend on which systems, protecting the communications your teams will need during an incident, and making sure your recovery order reflects what the business actually needs first - not what is easiest to restore.
The outcome is simple: fewer surprises, faster recovery, and a leadership team that knows what will happen and who will do it if things go wrong.
Ready to make sure you can recover?
Tell us what you need to protect and how quickly you need to be back. We'll help you shape a backup and disaster recovery approach that fits.
Backup and disaster recovery FAQs
Common questions we get about backup, disaster recovery and business continuity.
What is backup and disaster recovery?
Backup and disaster recovery (BDR) is the combination of two practices: backing up your data so copies exist outside your live systems, and having a tested plan to restore data, applications and infrastructure quickly after an incident. Backup keeps your information safe; disaster recovery gets your business running again after fire, flood, ransomware, hardware failure or human error.
What is the difference between backup and disaster recovery?
Backup is about copies of data. Disaster recovery is about restoring service. A backup gives you a version of a file to recover from, usually measured in how frequently copies are taken. Disaster recovery covers the wider question of how quickly your business can be operational again - which systems come back first, where they run, and who does what. You need both. Backup without a recovery plan is data with nowhere to go; disaster recovery without solid backups has nothing to restore from.
How often should we back up business data?
It depends on how much data your business can afford to lose. For most SMBs we recommend continuous or near-real-time backup for critical systems (Microsoft 365, CRM, finance) and at least daily backup for everything else. We size backup frequency to a Recovery Point Objective (RPO) you agree upfront - the amount of data loss the business can tolerate.
Does Microsoft 365 back up my data?
Microsoft protects the platform, not your data. The shared responsibility model means Microsoft keeps 365 available, but recovering deleted mailboxes, SharePoint sites, Teams chats or OneDrive files after the built-in retention window is your responsibility. A dedicated Microsoft 365 backup service closes that gap.
What is a disaster recovery plan?
A disaster recovery plan is a documented, tested set of steps that gets your systems and data back after a major incident. It defines your Recovery Time Objective (how quickly systems must be back), Recovery Point Objective (how much data loss is acceptable), the order systems come back in, who is responsible for what, and where infrastructure will run if the primary site is unavailable.
How does cloud backup and recovery work?
Cloud backup and recovery stores encrypted copies of your data offsite in cloud infrastructure, so a local incident cannot take out both your live systems and your backups. Recovery can be file-level, whole-system, or full failover to cloud-hosted infrastructure while your primary site is rebuilt.
How is disaster recovery different from business continuity?
Business continuity is the broader plan for keeping the business trading through disruption - people, premises, suppliers, comms. Disaster recovery is the IT slice of that: restoring the systems and data the business depends on. Good disaster recovery is what makes business continuity possible for anything technology-related.
How much does backup and disaster recovery cost?
Cost depends on data volume, recovery time targets and how much of your infrastructure needs to be recoverable. We start by understanding your RPO and RTO requirements, then design a service that meets them without overspending on tiers you do not need. Get in touch for an assessment.
Related reads to go deeper.
Why automatic backup is essential for businesses
Why every business needs an automatic backup strategy - and what happens when they don't.
Read articleOffice 365 backup: your questions answered
Common myths about Microsoft 365 backup busted, and what real protection looks like.
Read articleIntroduction to backup and disaster recovery strategies
The building blocks of a backup and disaster recovery plan that actually works.
Read article