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Outsourced IT support
Fixed-fee outsourced IT support for UK businesses - a complete helpdesk, security and strategy team for less than the cost of one internal hire.
Make enquiryOutsourced IT support that scales with your business
Outsourced IT support gives growing UK businesses the full breadth of a modern IT department - helpdesk, proactive monitoring, cyber security, Microsoft 365 management and strategic advice - on a single fixed monthly fee.
For most SMEs it's faster, cheaper and lower risk than building an internal team. You skip the recruitment, the training overhead and the single-point-of-failure that comes with one in-house engineer, and you get a whole team behind you instead.
At Axon we've been delivering outsourced IT support to UK businesses for 20+ years. Our UK-based helpdesk, Microsoft partner accreditation and transparent per-user pricing mean you always know what you're getting and what it costs.
Want to know more?
Why UK businesses outsource their IT support
Predictable cost
A flat per-user monthly fee replaces unpredictable salaries, recruitment, training and ad-hoc callout charges - you know exactly what IT will cost next quarter.
A whole team, not one person
Get a full helpdesk, security, cloud and strategy team for less than the cost of one mid-level internal hire - with built-in cover for holidays and sickness.
Proactive, not reactive
We monitor and patch your systems 24/7 so most issues are resolved before your team notices - fewer tickets, less downtime, more productive staff.
Strategic advice built in
Quarterly reviews, IT audits and a virtual CIO option give you the senior IT thinking growing businesses need - without the senior IT salary.
Signs it's time to outsource your IT
If any of these sound familiar, outsourced IT support is usually the fastest route to a more stable, secure and predictable setup:
- Recurring IT issues are eating into productive time
- Your internal IT person is overloaded or about to leave
- You're worried about cyber security but unsure where to start
- IT costs are unpredictable and hard to budget for
- You need senior IT strategy advice but can't justify a CIO hire
- Recent growth has outpaced your current IT setup
What's included in our outsourced IT support
Every Axon outsourced IT support contract includes a UK helpdesk, proactive monitoring, security and ongoing strategic advice - the building blocks of a modern IT department.
Proactive monitoring and maintenance
We monitor your infrastructure 24/7, patching and resolving issues before they cause downtime.
UK helpdesk and remote support
Unlimited remote support from a UK-based team, with rapid response times and full ticket transparency.
Outsourced IT helpdesk
We take the everyday IT queries off your plate so your team can focus on the work that grows the business.
Cyber security and compliance
Managed antivirus, email security, MFA, simulated phishing, training and Cyber Essentials alignment built in.
IT audits and licensing review
Regular audits across Microsoft 365, Copilot and cloud to make sure you're not over-paying or under-protected.
Virtual CIO and IT strategy
Senior IT thinking on demand - roadmaps, budgets and technology decisions tied to your business goals.
Transparent, fixed-fee pricing
Outsourced IT support from £31.25 per user / per month, with no hidden extras. Not sure which package is right for you? Get in touch.
Standard IT Support
- Executive Reporting
- Technology Business Reviews
- Asset Management & Reporting
- Unlimited Remote Support & Incident Management / End User Training
- Office 365 User & Group Management
- Azure & Office365 Tenant Management
- Microsoft & 3rd Party Patch Management
- Managed Anti-virus/Anti-Malware
Professional IT Support
- All standard package features, plus...
- IT Budget Planning
- End User Office365 Training Program (Full 'Bigger Brains' training Portal)
- IT Documentation Management
- Axon's email Security Protection against advanced and malicious attacks (MSaaS)
- Simulated Phishing Campaigns
- Cyber Security Training
Premium IT Support
- All standard and professional package features, plus...
- Virtual CIO
- Business Continuity Planning
- Management of Mobile Devices & Security Policies
- Advanced Security Features & Spam Filtering
- Scheduled Site Visits
- Quarterly Business Reviews
Outsourced IT support for your industry
We support growing UK businesses across professional services, creative and manufacturing. See sector-specific detail:
Ready to outsource your IT?
Tell us about your business and we'll come back within one working day with a clear recommendation - no hard sell.
Outsourced IT support FAQs
Everything you need to know before you outsource your IT
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