IT Support Insights
Making IT support services and technology make sense
Ransomware attacks: How to prevent and respond
Since the WannaCry outbreak in 2017, ransomware attacks have been on the rise. This further increased during the Covid pandemic, as the shift to remote work left businesses with gaps in their cyber security. Ransomware attacks have remained a popular choice with...
Outsourced IT vs in-house IT: Which is right for your business?
For businesses of all sizes, making the right decision about how to manage your IT needs is crucial. Many companies face the ongoing dilemma of whether to outsource their IT operations or maintain an in-house IT team. Each approach comes with its own set of pros and...
Phishing attacks explained: How to recognise and avoid them
With cyber crime costing businesses all over the world billions every year, it’s more important than ever to stay clued up on some of the most common threats online and how to avoid falling victim to them. Phishing attacks are among the most effective tactics used by...
Microsoft Teams: Top tips for effective collaboration
With remote work now commonplace among many businesses, teams in all kinds of organisations have found themselves spread across different locations and time zones. It’s unsurprising then, that effective collaboration is often the key to success in the modern business...
The power of CRM for businesses
Customer Relationship Management (CRM) is a must for any business seeking to elevate its customer experiences. Originally used to boost sales, marketing, and customer service efficiency, CRM now serves a wider purpose of improving the customer experience from start to...
Office 365: A guide to cloud productivity
Time is money, and in every industry, businesses are constantly seeking tools and solutions that can enhance productivity, streamline operations, and facilitate collaboration. One of the most common is Microsoft Office 365 - the cloud-based suite of applications has...
Getting started with Dynamics CRM: A beginner’s guide
In order for businesses to succeed, managing customer relationships efficiently is a must. That’s why Customer Relationship Management (CRM) systems are invaluable tools, and we at Axon believe that Microsoft Dynamics CRM stands out as the comprehensive solution. If...
Cyber security: Best practices for remote workforces
Despite being a rarity only a few years ago, for many of us, remote work has now become an integral part of our professional lives. Thanks to technology, employees can now work from the comfort of their homes, a café or virtually anywhere. However, the rise of...
Why small businesses need outsourced IT support
Getting a small business off the ground is a tough task that comes with numerous challenges, with one of the most important being running an effective IT infrastructure. IT plays a pivotal role in the day-to-day operations of businesses, from communication to data...
Why phishing training is important
Businesses and organisations are facing a constant challenge to protect their sensitive data and maintain the trust of their customers. Although cyber security threats are rapidly evolving, phishing may now seem outdated, but it remains an ongoing and worryingly...
Microsoft Teams essential features
With increasing numbers of people working from home, efficient communication and collaboration tools are essential for businesses to thrive. With the boom in remote working, Microsoft Teams, a part of the Microsoft 365 suite, has emerged as one of the foremost...
Why cyber security is everyone’s responsibility
With technology playing a constant role in our daily lives, cyber security is now a concern that affects us all. Forward-thinking organisations are now realising that it’s no longer solely an IT department's job to safeguard against cyber attacks, with cyber security...
Why cyber security is important for businesses
Defending against cyber attacks is more important than ever, with more and more businesses primarily operating online. Therefore, cyber security has become a vital component of many businesses, essential for safeguarding sensitive information, maintaining customer...
Dynamics CRM: Top five benefits for sales
If you’ve been keeping up to date with the latest business tech over the last few years, you’ll likely know how much of a game-changer Customer Relationship Management (CRM) software is for sales. With competition intensifying and customer expectations reaching new...
How Microsoft Dynamics 365’s new AI Copilot will transform businesses
Do you ever feel like your sales and marketing teams spend too much time on administrative tasks like CRM (customer relationship management) updates? Plenty of businesses have experienced a drain on their energy and creativity, as they get stuck responding to emails,...
Deploy Microsoft Dynamics CRM in 24 hours
Join us for a cutting-edge webinar Deploy Microsoft Dynamics CRM in just 24 hours Thursday 20th April, 11am GMT Are you aware of the enterprise version of Microsoft Dynamics CRM? We want to share a solution with you that offers only the best bits of Dynamics...
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