IT Support Insights
Making IT support services and technology make sense
Microsoft Dynamics 365 CRM: top 10 underrated features
When it comes to CRM systems, Microsoft Dynamics 365 is the gold standard – it’s versatile and packed with useful features. Most people are already aware of its top-notch analytics capabilities and handy integration with a range of other Microsoft products, but there...
How to get the most out of your outsourced IT support
Outsourced IT support can be a huge asset for SMEs, allowing you to tap into specialised expertise, reduce costs, and focus on what you truly do best. But to really unlock the benefits, it’s best to approach outsourcing strategically. In this blog, we’ve laid out...
Office 365 migration: tips for a smooth switchover
If your business is making the switch to Office 365, congrats! You’re about to unlock a world of enhanced collaboration, top-notch security, and boosted productivity. As with any big move, making the switch might feel a bit daunting, but don’t worry – we’ve got you...
Five simple ways to boost your business’s cyber security
Cyber attacks are on the rise, and that’s bad news for businesses. Data breaches increased by 72% between 2021 and 2023, according to Forbes, with every data breach costing over £3.5 million on average. A cyber attack can hit your bottom line, damage your business’s...
How does Copilot work in Microsoft Teams?
Does your organisation use Microsoft Teams? A massive 90% of UK businesses have opted for Teams as their primary collaboration tool. In case you’re not up to speed, Teams is an all-in-one hub for collaboration and communication, with a myriad of new AI-powered...
Unlocking the power of AI with Dynamics 365
If you want a simple, tried and tested CRM for your SME, Microsoft Dynamics 365 is our pick. Microsoft’s powerful customer relationship management solution offers a huge array of tools and functionalities to take your CRM game to the next level. If you haven’t been...
Microsoft 365 backup: your questions answered
Did you know that Microsoft 365 doesn’t automatically back up your data? Many people are surprised to hear this fact, but Microsoft’s own service agreement recommends that you regularly backup your data using third-party services. With cyber attacks on the rise and...
Microsoft Copilot: your cyber security secret weapon
Microsoft Copilot is here, and businesses all over the world are currently getting to grips with its range of features, which promise to unlock the full potential of AI tech in the workplace. Here at Axon, we’ve already covered how to use Copilot to boost your...
Microsoft Teams: 10 underrated features
If you’ve worked remotely at any point, chances are you’ve already been using Microsoft Teams to communicate and collaborate with your team. While many users are familiar with basic functions like chat, video calls, and file sharing, there are plenty of underused...
An introduction to Microsoft Copilot: transforming work with AI
Is Microsoft Copilot really the future of productivity? The latest AI assistant is set to transform the way businesses operate, making a huge array of tasks more efficient and data-driven, as well as boosting creativity. It’s been described as a far more modern and...
Microsoft 365 vs Google Workspace: which productivity suite is right for you?
When you’re running a business, it can sometimes feel like there aren’t enough hours in the day! To stay competitive and provide the best service to customers, productivity is key, and having the right tools at your disposal can make or break your business. Microsoft...
Data backup in Microsoft 365: what you need to know
-If you use Microsoft 365, it’s easy to assume that your data is stored safe and sound somewhere within the huge Microsoft ecosystem. But the truth is, relying solely on Microsoft 365 for data security can be a risky business. While Microsoft 365 is massively...
How to spot a phishing email: seven red flags to look out for
We’ve all received spam emails, but do you know just how many spam emails there are? On average, 162 billion spam emails are sent every single day – that means almost half of all emails are spam! With our inboxes constantly being bombarded by emails, we’re bound to...
Dynamics vs Salesforce: which CRM is right for your business?
When it comes to Customer Relationship Management (CRM), Microsoft Dynamics 365 and Salesforce are the two undisputed champions. Both CRMs are invaluable tools for organisations of all sizes, streamlining processes, enhancing customer interactions, and providing...
How to boost your productivity with Microsoft 365 Copilot
Microsoft 365 Copilot is the latest AI marvel from Microsoft, designed to revolutionise productivity and streamline operations for businesses in almost any industry. With its integration into Microsoft 365 apps, Copilot promises to enhance efficiency, creativity, and...
Microsoft Teams vs Slack: which is right for your business?
If you’re looking to upgrade your business’s collaboration tools, chances are the same two names keep coming up – Teams and Slack. The two platforms are both inundated with helpful features to boost teamwork and productivity, and deciding which platform is best for...
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